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Return & Exchange
How to exchange an item?
If your item doesn't fit or you have ordered the wrong color or style, you will be able to exchange it within 30 days from the date of purchase.
To be eligible, items must be unworn, undamaged and unmarked, and in their original packaging.
How long does it take to receive a refund?
After we receive and inspect your return, we will notify you about the status of your refund. If your refund is approved, it will be processed to your original payment method. Please note that it might take some time for your bank or credit card company to process and post the refund.
What Happens If My Item Is Damaged Or Defective?
If your item is defective, or damaged, or if you receive the wrong item, contact us immediately so that we can evaluate the issue and resolve it.
What is your return policy?
We want you to be thrilled with your purchase and come back for more. If you're unhappy for any reason, please contact us at support@pamly.co to initiate a return or exchange within 30 days of delivery.